December 01, 2023 By Bob Viñal

Employee Benefits Communication: Educating Your Team About Health Insurance


In the dynamic landscape of today's job market, organizations strive not only to attract but also to retain top-tier talent. While offering a robust employee benefits package is crucial, the linchpin lies in effectively communicating these perks. Organizations need to go beyond the basics, fostering clear and engaging communication that empowers employees to comprehend the entire value of their benefits. This understanding enables them to make well-informed decisions about their health, finances, and overall well-being, ultimately contributing to heightened engagement, increased satisfaction, and elevated retention rates.

In other words, having a benefits plan is great; effectively educating your team about their benefits, and helping them to access their plans to their best advantage, is even better! Here’s how to do that. 

Crafting a Comprehensive Year-round Communication Plan

To unlock the true potential of employee benefits, organizations must construct a comprehensive year-round communication strategy. This approach ensures that employees remain continually informed, empowered, and connected to the array of benefits at their disposal.

Steering Clear of HR Jargon 

A significant challenge in benefits communication is the prevalent lack of understanding among employees. According to Human Resource Executive, around 50% of employees struggle to comprehend their benefits, with a staggering 80% ignoring communications related to these crucial offerings. The culprit? Often, it's the use of complex HR jargon. 

Crafting Compelling HR Communications

A recent survey by Benefits Buzz revealed that 44% of participants prefer receiving tips and resources to understand their benefits monthly, while 27% opt for a quarterly frequency. Striking the right balance is crucial to avoid email fatigue and information overload. The goal is to ensure that important messages are delivered effectively and efficiently.

Seeking Employee Feedback on Benefits

An integral part of designing and delivering an effective employee benefits program is actively seeking feedback from the workforce. This practice provides organizations with valuable insights for continuous improvement, ensuring that benefits offerings align with the evolving needs and preferences of their workforce.

We can help you create an effective plan to communicate with employees regarding their benefits plan. Contact us at Bay Area Health Insurance, and we’ll show you how to not only implement a valuable benefits plan, but also how to teach your team about the plan so that they can use and appreciate it to the fullest. 

About Author

Bob Viñal

Bob Viñal has been working in the insurance industry for more than 30 years, handling everything from plan design to claims and rating structures.

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